Reviews on this item run hot and cold, but the design is the same for everyone. Kohler is generally a good name so I ordered it anyway. When it arrived I was not expecting what I found in the box, but then I thought about the reviews and it became clear what was going on. The ends of the tube are pressed into the elbows and it's a very tight interference fit. The ends are also held together with screw fasteners which are blind from the outside when properly assembled. The bottom line is that it can be partially fit together and/or have some loose fasteners, which, if you don't understand the construction, might cause those that aren't mechanically inclined to send it back for quality/design problems. That said, firmly yank, twist and pull at various elements and it will soon become apparent how this thing is designed and meant to be put together. If you get it right and mount it properly, it's a fine rack. There shouldn't be anything loose and no gaps to get towels caught it. If these issues exist, disassemble fully, reassemble properly and remount.Great improvement in our bathroom replacing the Home Depot special towel bar. Love the pricing from Warehouse Deals. All hardware and instructions were in the boxes. The bar is small in diameter, but our thicker towels fit more easily on it as a result. Compared to other mass-produced brands like Moen and Delta, these are superior in finish and appearance.We bought this for our guest bathroom and it is very sturdy. The metal and design look modern and are a very nice touch for our bathroom. So far there is no sign of rusting.Love the towel bars...bought 2.... Very well made and matches the faucets....best price around for oohlerThis is a well-made towel bar but since it is one piece it will not attach to a wall without unsightly gaps unless the wall is VERY flat. It replaced a three piece towel bar that was more forgiving. Check your wall carefully for flatness before purchasing this item.great towel barMade for a solid installation, with good workmanship. The instructions were very clear and parts for attaching to various wall types were included and worked well.Worked great for kitchen. Worth the price. High quality, easy install.Solid, looks good, easy installation. (I use my own drywall anchors.)